#QIAxpert, Full Agreement Repair service delivery: send to Regional Repair Center Service response time (repair): 7-10 days turnaround time Periodic inspection/maintenance: yes, 1/agreement year Inspection/maintenance delivery: onsite Cost coverage for repair parts: yes, full coverage Cost coverage for labor: yes, full coverage Cost coverage for travel: yes, full coverage Replacement system (Loaner) provision: yes, included (provision time 2-3 days) Transportation cost coverage: yes, full coverage